Ordering food in Lagos is a service that is greatly appreciated. Instead of going out in the sun and facing traffic just to buy lunch, you can now get your food delivered to your doorstep.
The process and technology behind food delivery have greatly improved but many people still face difficulties just getting the food they’ve paid for, especially those in Lagos. You must contend with traffic, delayed deliveries, bad vendor service, and even bad meals. Some people share their experiences below.
Benedict
I bought fried rice and chicken from an IG vendor. When I got the food, a huge chunk of the chicken was missing. I sent a message to the vendor to complain and we found out that the delivery guy took a huge bite from my chicken. This wasn’t the first time he had done it and had been caught.
Peter
The food I ordered from a popular restaurant was spoilt before it got to me. I had been looking forward to eating their food because of the pictures they posted online. I complained to them and they said that it wasn’t possible and that I probably didn’t eat the food fast enough. Am I supposed to be rushing the food I bought like a thief?
Chuks
I ordered small chops for an event that was happening by noon. The dispatch rider showed up by 8 PM in the night with the excuse of a flat tire. I had to wait for the delivery till late. Everyone had gone home and I spent the entire weekend microwaving and finishing a tray of small chops.
Linda
I once bought lunch from an “online vendor” and I’m still waiting for the food till today. The person blocked me immediately after I paid. I have tried to threaten them with other accounts but they’re very strong-hearted. I’ve left the issue because it isn’t a lot of money.
Akpevwe
The food I bought online almost killed me. I got food poisoning and had to be taken to a hospital for treatment. I spent two weeks in the hospital. My life flashed before my eyes and since then, I’ve never ordered food online.
Sarah
I ordered a meal online. The dispatch rider called me more than 10 times to ask for directions to my place. He eventually arrived late, which increased the cost of the delivery and he still blamed me for causing him delays.
Fred
I tried to send a meal to someone for her birthday. I paid for rice and chicken and they delivered beans and plantain to her. She doesn’t eat beans so the whole thing was like a waste. The vendor refused to refund saying that since the food wasn’t returned, they can’t return my money.
In summary, ordering food in Lagos can be an extreme sport. There’s only one way to buy food online and avoid the stress of ordering and delivery – with Eden – access top quality vendors, fast delivery, and caring customer service. Try it!